Run and Manage Services
Our boutique AMS model provides expert-level functional and technical support without the inefficiency of traditional ticket-based offshore models. We deliver enhancement management, quarterly release support, testing services, data governance, and integration monitoring with transparent SLAs and monthly metrics
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Application Management Services (AMS) - Boutique Model
-High-touch enhancement support
-Functional break-fix
-Minor configuration & change requests
-Release/adoption management
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SAP Business Process Optimization
-Quarterly refinement of processes
-KPI/Audit-driven enhancements
-Automation opportunities (workflow, RPA)
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Data Management as a Service
-MDM execution and governance
-Material Master continuous support
-Change number / ETQ integration process support
-Periodic data health reporting
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Testing-as-a-service
-Own and run testing cycles for the client
-On-demand test script maintenance
-Regression automation oversight
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Integration Managed Services
-Monitoring integrations (API, IDoc, middleware)
-Error management + service request triage
-Interface documentation & version control